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I made a startling discovery while I was at the No Excuses Summit. I am an internet marketing leader. This discovery was prompted by a question asked by one of the speakers early in the conference. I don’t remember which speaker it was. But he asked, “If you are a leader, stand up.” I Continue reading A Startling Discovery While at the No Excuses Summit I hear the words “customer service” so much in business contacts and in the media that it has become an empty expression. My phone company claims that XYZ polling gives them credit for excellent service even though my experience is that they do everything possible to avoid talking with their customers. The expressions “customer-centered” Continue reading Dick Puglia Illustrated the Meaning of "Giving Value" In New England, we have an expression – “If you don’t like the weather, wait a minute.” It seems like spring came in fast, and with spring, all the delightful changes. First the forsythia came and went, now the bright azaleas are out (that’s my fav shrub in my front yard, right). We are Continue reading Confounded by Change or Creating Change – Which Will Be True of You? The plane crash that carried Polish leaders to a memorial for the massacred World War II officers in Russia was tragic beyond measure. The President, the head of the National Security Bureau, the top generals of the army, navy, air force, and special forces, along with the head of Poland’s Central Bank, and many Continue reading Do –or Don't– Put All Your Eggs in One Basket? I guess what caught my eye was his picture and the fact that the man was 61 years old. Just doing some web browsing when I found out about Cliff Young, the legendary marathon runner in Australia. His name came to the attention of his countrymen in 1983 when he was a surprise entrant Continue reading Persistent Home Business Marketing – The Turtles Will Still Be In the Race Next Year Recently, Gloucester (10 minutes from here) hosted a Schooner Festival and several of the schooners welcomed visitors on board. We were particularly interested in a luxury schooner called the Peacemaker, owned by “The Community” to which my eldest daughter belongs. So we went to visit. We know nothing about boats (ships, schooners, yachts – Continue reading Staying the Course © Kenneth G. Goutal, courtesy Kenn Goutal Photography Tonight I continued reading from The Go-Giver to my grandson for a bedtime story. He’s nearly seven years old and the story is a bit of a stretch for him, which is why I introduced the book as “a book for adults, but you might Continue reading The Go-Giver, my brother, and the homeless crew in Salem |
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DISCLOSURE - Some articles (and all listings on my Resources Page) contain my affiliate links for recommended products or services. I recommend them because I use and like them. Yes, I will receive a commission for any resulting sales. -- Richard Goutal
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