Fitting the Pieces

I made a startling discovery while I was at the No Excuses Summit. I am an internet marketing leader.
This discovery was prompted by a question asked by one of the speakers early in the conference. I don’t remember which speaker it was.  But he asked, “If you are a leader, stand up.” I didn’t give [...]

I hear the words “customer service” so much in business contacts and in the media that it has become an empty expression. My phone company claims that XYZ polling gives them credit for excellent service even though my experience is that they do everything possible to avoid talking with their customers. The expressions “customer-centered” and [...]

In New England, we have an expression – “If you don’t like the weather, wait a minute.”
It seems like spring came in fast, and with spring, all the delightful changes. First the forsythia came and went, now the bright azaleas are out (that’s my fav shrub in my front yard, right). We are used to [...]

The plane crash that carried Polish leaders to a memorial for the massacred World War II officers in Russia was tragic beyond measure.  The President, the head of the National Security Bureau, the top generals of the army, navy, air force, and special forces, along with the head of Poland’s Central Bank, and many members [...]

I guess what caught my eye was his picture and the fact that the man was 61 years old. Just doing some web browsing when I found out about Cliff Young, the legendary marathon runner in Australia.
His name came to the attention of his countrymen in 1983 when he was a surprise entrant for a [...]

What does it take to be an entrepreneur? That’s what I began to wonder as I read the recent Business Week collection of stories on America’s Best Young Entrepreneurs 2009. The article starts with a nod to boomers. It seems that “the highest rate of entrepreneurial activity belongs to the 55-64 age group.” The article [...]

Recently, Gloucester (10 minutes from here) hosted a Schooner Festival and several of the schooners welcomed visitors on board. We were particularly interested in a luxury schooner called the Peacemaker, owned by “The Community” to which my eldest daughter belongs. So we went to visit. We know nothing about boats (ships, schooners, yachts – don’t [...]

Tonight I continued reading from The Go-Giver to my grandson for a bedtime story. He’s nearly seven years old and the story is a bit of a stretch for him, which is why I introduced the book as “a book for adults, but you might like it.”    I recommend the book, by the way.
Anyway, [...]

I have a white tee shirt with my grandson’s one-year old baby picture printed on the front. He’s almost seven now, and I was wearing it today while walking him to school. When I pointed it out to him, he was embarrassed.
“Don’t let anybody see it!” he told me.
Worrying about what other people [...]